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Activities affected

Information on services, facilities and events in Barcelona affected by the measures approved to prevent outbreaks of Covid-19.

Mobility

  • Given the new needs arising from the Covid-19 crisis, we are creating more space for pedestrians and facilitating safe journeys on foot, through the following measures:

    • The closure of 33 secondary roads to traffic, in all Barcelona neighbourhoods, except for access to residential parking and for services and emergency vehicles. Restrictions also mean that the mountainward side lane of Avinguda Diagonal (between Passeig de Gràcia and Carrer de la Marina), the seaward side lane of Avinguda Diagonal (between Plaça de Francesc Macià and Passeig de Gràcia), and the seaward side lane of Gran Via de les Corts Catalanes, between Plaça d’Espanya and Plaça de Tetuan are all closed to motorised traffic.
    • Resumption of the Open Streetsprogramme, with weekend traffic restrictions in Creu Coberta - Sants and Gran de Gràcia.
    • Wider pavements on Via Laietana, carrer de Pelai and Ronda Universitat .
    • Street calming measures in Carrer de Rocafort, Carrer de Girona and Carrer Consell de Cent, with more pedestrian space and reduced capacity for motorised traffic. At the junction between Carrer de Rocafort and Carrer Consell de Cent: wider pavements and measures to add new spaces for city residents, with a larger surface area for vegetation, urban furniture and recreational features. 
    • Regaining of pavements for pedestrians, with an information campaign concerning badly parked motorcycles. The goal is for motorcycles to be parked in the spaces provided on roads and in underground car parks.

    Map of safe routes and streets [PDF] (CA)

    Journeys on foot. How to get there

    Tactical Urbanism in Barcelona

    Last updated: 16/04/2021

  • Public transport is operating at 100% capacity, with extra daily cleaning and disinfection with virucidal products. TMB Transports has been certified as a safe space against infection by the coronavirus (Applus Certification).

    Metro

    The metro network runs from 5 am to midnight seven days a week, with extra services laid on for morning and afternoon rush hours. 

    Buses

    TMB buses are operating at 100% service.

    Metropolitan buses operated by the AMB are also running at 100% service level, with extra services being provided on routes serving primary and secondary schools.

    The Nitbus and the Catalan government’s night-time inter-city buses (ES) will continue operating throughout the night, according to timetables you can consult from AMB’s website.

    Bus routes serving the UAB (ES) are in service.

    Rodalies local trains, TRAM and FGC

    The R7 and R8 Rodalies train services are operative. 

    TRAM and FGC services are operating at 100% service level.

    Night services at weekends and on the eve of public holidays remain suspended until the resumption of night-time leisure activities justifies a change.

    Information in real time

    In order to avoid congestion, an app will be made available to city residents showing average estimated-occupancy indicators. Information is available by route, direction, station and time period for the type of transport selected.

    These indicators will be displayed on the TMB website and can also be accessed from the TMB App.

    Hygiene and prevention measures

    The different operators have adopted various measures to guarantee safety on the network, such as the constant renewal of air on all vehicles, the presence of staff to assist users at points where crowds of people are most likely and signage in stations.

    Hand sanitiser dispensers have also been installed at all FGC stations, 72 TMB stations and 20 Rodalies train stations. 

    It is also possible to buy face masks and hand sanitiser at official prices from the vending machines installed in the metro network.

    The ten vending machines are located at the following stations: Catalunya (L1 and L3), Espanya (interchange), La Sagrera (L1, L5 and interchange), Sagrada Família (L2), Verdaguer (L5), Diagonal (L5) and Lesseps (L3).

    Recommendations

    If you have to use public transport, please follow these recommendations:

    • Form an orderly queue and wait patiently at the entrances and exits of metro stations.
    • Leave a sufficient safety distance between you and the people ahead of you when you validate your ticket.
    • In corridors, keep to the right and leave space for people moving in the opposite direction, , following existing signage.
    • Stand in single file on escalators and moving walkways, without trying to overtake the people in front of you.
    • Lifts are for people with special needs. If you have to use them, they should not be full, and safety distances must be maintained.
    • While waiting for metro trains to arrive, spread out along the platform in order to maintain the maximum possible distance from other passengers. Remember that the middle carriages are usually the emptiest ones.
    • Passengers are also advised to spread out inside carriages and to keep a safe distance from other passengers.
    • You must leave a wide space at the carriage doors so that passengers can get off the train easily and safely.
    • You must not block the access point to the driver’s cabin.
    • Another recommendation is to try and keep a safe distance of 1.5 metres between you and other people. When you leave, you should wash your hands thoroughly with soap and water or with hand sanitiser as soon as possible.
    • Passengers should use face masks at all times, worn correctly, and avoid activities which involve removing them, such as eating and drinking.
    • It is advisable to avoid using public transport at peak travel times wherever possible.
    • Lengthy conversations should be avoided inside vehicles.

    The public transport network should not be used by

    • People diagnosed with an illness, until they receive medical clearance.
    • People in quarantine. 
    • People who cannot wear a face mask at all times.

    Safety and hygiene measures for taxi services

    The taxi industry is applying approved protocols for the hygiene and disinfection of vehicles and protection systems to ensure the safety of both drivers and passengers, and wearing face masks is compulsory.

    Airport Service

    Public transport services connecting with the Josep Tarradellas Barcelona - El Prat airport are operational (L9 Sud metro line and number 46 bus).

    Frequently asked questions about mobility

    Last updated: 12/01/2021

  • We have been strengthening our cyclist infrastructure since the start of the health crisis, adding an extra 29.4 km of new cycling paths. These include the new bike lane along Carrer d’Aragó (between Avinguda Meridiana and Carrer de Tarragona, enabling cyclists to pass through all Eixample) and the two one-way bike-lane sections introduced along either side of Passeig de la Zona Franca (betweem Plaça Cerdà and Carrer dels Motors).

    A vehicle lane has been replaced with a bicycle or bicycle and bus lane along the new bicycle-friendly roads.

    Health recommendations if you use a bicycle

    • Avoid two-way bicycle lanes
    • On streets without pavement kerbs or in 30-km/h zones, you must maintain a 1.5-metre safety distance between yourself and pedestrians.

    Bike lanes and corridors. BCN Map

    Latest update 10/03/2021

  • The Bicing service has been bolstered with 97 new stations and the inclusion of the Bicing app on Smou.

    The new Bicing stations reach neighbourhoods where the service was previously unavailable, such as La Marina del Prat Vermell, Trinitat Nova, Canyelles, Vall d’Hebron, Vallcarca i els Penitents, La Clota, El Carmel, El Verdun, Les Roquetes and Ciutat Meridiana.

    The Bicing app has been added to Smou and includes new services: 

    • The possibility of signing up via the app.
    • Checking if push bikes or electric bikes are available at a station.
    • Checking journey status.
    • Making a provisional booking five minutes before reaching the station (push bikes only). 

    Recommendations for using Bicing

    • Do not use the Bicing service if you have been diagnosed with Covid-19 within the last 14 days, if you are still showing symptoms or if you have been in contact with someone who has tested positive.
    • Wear a face mask.
    • Wash your hands properly with soap or hand sanitiser as soon as you can before and after each use.
    • Use the Smou mobile app to release and return bikes. It’s safer, more comfortable and more sustainable.
    • Stay 2 metres away from other cyclists.
    • Avoid touching your face during the journey.
    • Cover your mouth with the inside of your elbow if you have to cough or sneeze.
    • Try to avoid using two-way cycle lanes and pedestrian areas.

    Bicing Barcelona (ES)

    Bicycle map. How to get there

    Last updated: 12/01/2021

  • The compensation period for the public transport tickets which expired during lockdown and for the T-Jove tickets (autumn of 2020) has ended.

    For any queries, please call 931 205 330 (9 am to 9 pm, Monday to Friday, except public holidays).

    New single electronic bus ticket 

    The single bus tickets can only be purchased with the TMB App and is validated by scanning a QR code when passengers get on the bus.

    Single tickets will be able to be purchased with bank cards on all TMB buses from 2021.

    TMB Barcelona

    Further information

    Last updated 15/04/2021

  • Regulated parking in Green and Blue Parking Zones, including the new environmental rates, is operating normally. 

    The applied parking charges will take environmental labels into account

    In this respect, zero-emissions vehicles belonging to non-residents can park for free in the blue areas during the time periods stipulated.

    New parking meters have been installed and coincide with the implementation of the new pricing. The meters feature contactless technology to enable users to pay using a card and a mobile app.

    The usual periodic changes of parking sides on the roads where this measure applies have also been re-established.  

    In addition, the usual, pre-lockdown regulations for loading and unloading areas have been resumed. 

    Area website

    Last updated: 13/01/2021

Education

  • Schools have adopted all the Covid-19 safety and prevention measures set out by the health and education authorities for the 2020-21 school year, as well as the protocol for detecting and containing positive cases.

    You can check the information here.

     

  • Municipal nursery schools have adopted all the Covid-19 safety, prevention and hygiene measures set out by the health and education authorities for the 2020-21 school year,

    You can check the information here.

Culture and leisure

  • Libraries have resumed face-to-face services with capacity limited to 50% and are offering:

    • Loan and return of items without the need for an appointment.
    • Library-to-library loan service.
    • Consultation of magazines and newspapers.
    • Cultural activities.

    Users are free to access library spaces, documentary collections and the computers for the public. Users have to respect signage indicating which seats can be sat on.

    The measures of safety distances between people, the obligatory use of face masks and the use of hand sanitiser when entering buildings remain in place.

    Study rooms are open Mondays to Thursdays, from 8.30 pm to 10 pm. Two rooms are available on Sundays: Vapor Vell (from 11 am to 2 pm and from 4 pm to 8 pm) and Sagrada Família (from 4 pm to 8 pm).

    Library opening times (CA)

    Biblioteques de Barcelona

    Last updated: 08/03/2021

     

  • Museums, archives and exhibition halls limit their visitor capacities to 50 %. You are recommended to reserve your visit by prior appointment.

    Cultural activities resume at 50% capacity.

    Safe places

    The network of municipal cultural facilities is introducing the following measures to ensure the safety of their visitors and employees:

    • Visits with limited capacity. 
    • An increase in the number of cleaning and disinfection procedures.
    • The number of areas that may be visited in each centre is limited.
    • The use of a face mask is obligatory and touching the exhibition cases is prohibited. Social distancing between people must be maintained.
    • There will be no group activities or other cultural activities.
    • Interactive resources, self-service information panels, leaflets and information sheets in the exhibition halls have been withdrawn.
    • Protective features have been installed, including screens and signposting for social distancing in queues and at information desks.

    Latest update 08/03/2021

  • The community centres will remain open to the public, despite the suspension of civic and community face-to-face activities.

    Training activities and workshops will be held online, wherever possible, or postponed until the pending sessions can be resumed. 

    Outdoor activities (physical and memory training activities) for over-60s are allowed in groups of up to six people.

    Centre rooms and other spaces may not be used for social or community activities either, and visits and itineraries have been suspended.

    The cultural programme (screenings, theater, concerts, exhibitions ...) continue, with 50% of the capacity.

    Barcelona Network of Community Centres (ES)

    Last updated: 08/03/2021

  • Neighbourhood centres will be continuing those of their activities that can be carried out online and temporarily suspending those that cannot.

    Outdoor activities (physical and memory training activities) for over-60s are allowed in groups of up to six people.

    Centre rooms and other spaces may not be used for social or community activities either.

    The community centres continue their face-to-face activities.

    The cultural programme (screenings, theater, concerts, exhibitions ...) continue, with 50% of the capacity.

    Last updated: 08/03/2021

  • Tibidabo Amusement Park is reopening its doors from 15 May.

    Tibidabo Amusement Park

    Last updated: 03/05/2021

  • The Zoo is open and is functioning with all the necessary safety and prevention measures and authorisation from PROCICAT. It also has Safe Tourism Certified and Safe Site Excellence certificates, which validate compliance with established health protocols

    Recommendations

    • Go to the Zoo at times when there are fewer people and avoid the busiest hours, such as opening time.
    • Visit the Zoo in groups of no more than six people with whom you have a trusting relationship.
    • Safety distances and the use of face masks and hand sanitiser are obligatory.
    • Eating and drinking is prohibited in communal areas at the Zoo.
    • Limited places.

    Barcelona Zoo

    Last updated 17/11/2020

  • Park Güell will be close at 8 pm, in accordance with the restrictions issued by the Catalan government in response to the COVID-19 pandemic.

    Safety measures

    • Every entrance point has an access control to ensure the park's sustainability.
    • It is mandatory for face masks to be worn throughout the grounds.

    Park Güell has three certificates accrediting its compliance with the preventive measures established for preventing the spread of COVID-19: the Global Safe Site certificate and the Safe Tourism Certified and Safe Travels​ seals.

    Park Güell

    Last updated: 15/02/2021

  • The Montjuïc Cable Car is operating from Monday to Sunday, from 11 am to 6.30 pm.

    Extra disinfection measures have been applied to the cable car cabins and other facilities. Face masks are obligatory inside the cabins and in all other areas. Hand-sanitiser dispensers have been installed and user capacity is controlled, with signage in place for maintenance and safety distances.

    The Montjuïc funicular is operating of 7.30 am to 10 pm on working days, and 9 am to 10 pm on Saturdays, Sundays and public holidays.

    Montjuïc cable car 

    Montjuïc Funicular

    Last updated: 22/03/2021

Sports

    • Municipal indoor and open-air gyms, sports facilities and swimming pools are working at 50% capacity.
    • Face masks must be worn and suitable ventilation provided for indoor group activities. 

    Restrictions and recommendations in force. Sports activities

    Last updated: 26/04/2021

  • Areas for the elderly and health and callisthenics circuits are open with a capacity limited to 50%.

    Last updated: 24/11/2020

Services

  • The Citizen Help and Information Offices (OAC) in Barcelona have stayed open but with reduced capacity, so it is essential that you request an appointment beforehand by calling at the free telephone 010 or the Online Procedures Office [spanish] .

    You can choose between two types of assistance:

    • "The OAC calls you", a personalised telephone helpline. Now is  available via videoconferencing too.
    • Face-to-face and direct assistance at the Citizen Help and Information Office. Priority will be given to urgent procedures that cannot be processed by phone or online, or where city residents do not have the technological means to carry out the process remotely.

    The Citizen Help and Information Offices have adapted to the health safety measures. 

    Extension to the 010 service 

    The 010 platform has technologically adapted its switchboard to deal with the increase in public demand for assistance stemming from the health emergency.  The capacity for simultaneous incoming calls has been increased from 150 to 210, and the number of professionals working in the team too. These additional lines will enable them to deal with up to 35% more calls per day.

    Online Procedures Office 

    The Online Procedures Office [spanish] has simplified the identification and signing mechanisms. Over 110 procedures can now be completed using idCAT Mobile, a digital form of identification that does not require in-person validation.

    If a procedure cannot be carried out remotely, the public can use the City Council e-Registry [spanish] to register requests, applications, written materials or notifications relating to administrative procedures, or to submit documents, 24 hours a day.

    Appointment with Citizen Help and Information Office [spanish]

    Last updated: 18/03/2021

  • The Municipal Consumer Information Office continues to provide its services online and by free telephone 010. Inquiries or complaints can continue to be made through this website. If your case requires face-to-face assistance, will be arranged by appointment from Monday to Friday from 10 am to 1 pm.

    Municipal Consumer Information Office

    Last updated: 16/04/2021

  • Barcelona’s cemeteries are open at their usual times.

    Attendances at burials, cremations and farewell ceremonies are limited to a 30 % of capacity.

    Funeral services are being reinforced with the following resources:

    • More mortuary space for deceased persons in their installations.
    • More vehicles to transfer deceased persons from hospitals, homes, residencies and other health centres.
    • Provision of a telephone helpline for relatives to ensure they receive appropriate attention and to help speed up the procedures required for initiating the process.

    Cementiris de Barcelona have also brought forward the planned extension to the Islamic section in Collserola cemetery. The extension will make a further 72 graves available, distributed in 24 tombs, as well as two blocks of niches with a total capacity of 96 places.

    FAQs on funeral services, cemeteries and cremations

    • If a family doesn’t have a niche, but they want to get one, can they be provided with one at this time?

      Yes. There are burial sites available in different places in Barcelona, especially in Montjuïc and Collserola.

    • Is the price of the basic service going to change, now that people can hold wakes again?

      Burial costs will depend on the needs of users and what they choose.

    • If the person has death insurance, does this cover the service?

      Yes, if the deceased person has death insurance, their family members may freely choose the services and products they wish to hire. They are also entitled not to use the full insurance payout amount and to ask for the balance to be returned to them.

    • What will happen if the deceased has no family members and no one comes to claim their remains?

      The burial will be processed as a free service. This will include basic services (but not the wake or ceremony), in other words: collecting, transporting and preparing the deceased person's body; the coffin; the necessary procedures and burial or cremation.

    • Is it mandatory for people who have died from COVID-19 to be cremated?

      No, it is not mandatory. They can be buried in the family burial site, in a site rented for 5 years or in a newly assigned one. The basic service allows you to choose between burial or cremation, as long as the resources are available.

    • Can I go to my family member’s burial?

      Yes.
      Remember that you must maintain a social distance of 1.5 metres from others, and wear a mask whenever social distancing is not possible.
      You are also requested to respect social distancing during the burial.

    • Can I go to my family member's cremation?

      Yes.
      Remember that you must maintain a social distance of 1.5 metres from others, and wear a mask whenever social distancing is not possible.

    • When will I be able to collect my family member’s ashes?

      The day after the cremation. Staff at the Montjuïc Cremation Centre will tell you the date and time.

    • If I don't want the ashes brought to my home, would the Montjuïc Crematorium look after them for me?

      Yes, without any additional cost, for one month. Once a month has passed, you can then sign up to the service for looking after the ashes.

    Last updated 05/11/2020

  • The collection service for old furniture and bulky household items works in all city neighbourhoods.

    Remember that each street in the city has a specific day of the week for leaving old furniture and junk out in the street. You can check the collection day for your street on the City Council’s procedures website [Spanish] or by calling the free phone number 010.

    The request service for the home-collection has not yet been re-established.

    Household waste collection

    Waste finder

    Last updated: 15/04/2021

  • Opening times for the green points for collecting waste that cannot be thrown into containers are as follows:

    • Neighbourhood green points, open Mondays to Saturdays, from 9 am to 2 pm and from 4.30 pm to 7.30 pm.
    • Area green points, open Mondays to Fridays, from 8 am to 6.30 pm, and on Saturdays and Sundays open from 9 am to 1 pm.
    • Mobile green points, open Mondays to Saturdays, from 8.30 am to 2 pm and from 4.30 pm to 7.15 pm.

    Access will be on an individual basis and it will be mandatory for people to wear masks.

    Green Points Network

    Last updated: 14/01/2021

  • Encants Market is open to the public on Mondays, Wednesdays, Fridays and Saturdays, from 9 am to 2 pm. 

    Visitor capacity has been reduced to 30% of normal (1,100 people), in accordance with the latest prevention measures decreed by the Generalitat. 

    The auction is held every day the market is open from 7:45 to 9 am. 

    Mercat dels Encants

    Last updated: 09/11/2020

  • Owing to Covid-19, access to the Barcelona Pet Shelter (CAACB) is by appointment only. For more information call 934 284 417.

    The CAACB provides animal rescue, shelter and adoption services.

    Barcelona Pet Shelter [spanish]

    Last updated: 14/01/2021

Public space

  • Public parks and gardens and children’s play areas may be used without time restrictions.

    Parks with gates open at 10 am. Those without gates can be accessed as from 7 am.

    Recommendations 

    • Observe social-distancing measures with other people inside the park.
    • Take special care not to drop litter: use the litter bins provided in the park. This will make it easier to clean these areas.
    • Keep your dog on a lead in green spaces, except in designated dog-walking areas.

    Parents and guardians are asked to pay heed to the safety recommendations when they take their children to the playgrounds.

    Respect any birds’ nests and respect the park's plant life, so that municipal teams can complete their analyses before beginning operations.

    Parks and gardens

    Last updated: 032/05/2021

  • No time restrictions for children’s play areas, that work at 50% capacity.

    Given the health emergency situation, parents and guardians are asked to pay heed to the following recommendations:

    • Look to ensure that the children are accompanied by just one adult.
    • Choose a park which is close the children's home or school.
    • Ensure that the parks do not get too crowded.
    • Do not spend a long time in the playgrounds to ensure that all children can enjoy some time there.
    • Clean your hands with hydraulic gel before going into the playgrounds, while you are there, and when you leave. Both children and adults.
    • Do not use the swings, slides and other shared-use equipment.
    • Is not allow to eat and drink in the play area.
    • Remember that from age 6 years the use of a face mask is mandatory, and between 3 and 5 years it is recommended.
    • Respect the security distance between people and tell the children they must do likewise.
    • Do not sit on the benches inside the playgrounds to avoid overcrowding.

    Further information

    Last updated: 03/05/2021

  • The beach occupancy protocol is activated during the middle season for bathing, to avoid build-ups of people. The public is also reminded that they will still have to comply with protective measures, when they are in public spaces, for containing the spread of COVID-19, such as the mandatory wearing of masks for access to and walks along the beach and maintenance of physical distancing.

    You are advised, before you set off for the beach, to check its occupancy level from the beach website of the city. 

    Bathing and beaches

    Last updated: 12/04/2021

Local commerce, eateries and consumption

  • Check the changes which apply to commerce and hospitality following the special measures approved by the Government of Catalonia to contain the spike in cases of Covid-19.

    Retail stores and shopping centres

    • Commerce is authorised to open without any limit on surface area, at 30% capacity.
    • Opening hours are from 6 am to 9 pm (except for essential activities).
    • Bars and restaurants in shopping centres are reopen, with the same opening times as the rest of the sector (from 7:30 am to 5 pm).
    • Beauty centres and hairdressers may open, with services by appointment, along with activities that involve close personal contact.
    • Priority must be given to orders placed by phone or online, or products given to customers at the establishment’s entrance.
    • Bookshops can open Mondays to Saturdays, regardless of their surface area. 
    • Non-sedentary markets and fairs must limit their customer capacity to 30%. Are allowed to open on weekends too.

    Bars and restaurants

    • Bars and restaurants can  open without interruption from 7.30 am to 5 pm.
    • Indoor capacity is limited to 30% (adequate ventilation is required), and 100% on outdoor terraces.
    • There needs to be a safety distance of two metres between tables and a maximum of four people per table (except for bubble groups). 
    • Food and drink must always be consumed at tables.
    • Diners musts wear a mask throughout and only take it off when eating or drinking.
    • Take away meals may be served between 6 am and 10 pm on the premises, and until 11 pm in the case of home delivery.
    • Bars and restaurants in shopping centres are reopen, with the same opening times as the rest of the sector.
    • Hotel restaurants can also serve evening meals until 10 pm, only for their guests.

    Neighbourhood commerce makes the city

    Last updated 26/04/2021

  • Municipal markets

    Good care with food is important. Barcelona’s municipal markets guarantee the supply of fresh produce. And to facilitate shopping from home and spare us the need for travel, the city's markets have also boosted their home-delivery and online-sale services. Some markets have even established free services for the elderly, to ensure that everyone has access to essential products.

    All market buildings now have bird’s-eye cameras to monitor their areas' respective capacities in real time, with warnings given when the maximum permitted occupancy is reached.

    Home-delivery and online sales services from Barcelona’s markets (catalan)

    Farmers feed you too

    Small farms are also working to safeguard the food supply, providing us with quality healthy produce.

    List of farms offering home deliveries

    Farmers’ markets in the neighbourhoods

    Would you like to know which shops offer home deliveries?

    Many shops and services in Barcelona offer online sales and home deliveries so you can do your shopping from home. Click on the file for each establishment on the map showing open shops in Barcelona and you can see if they are offering this service.

    Open shopping map for Barcelona (catalan)

    Mercabarna

    Activity in Mercabarna has become all the more essential since the start of the health emergency and non-stop, to ensure fresh food supplies for the public. Workers at the Mercabarna companies are carrying out crucial work to make sure municipal markets, supermarkets and, ultimately, local food shops have a wide variety of fruit and vegetables, fish and seafood and meat products.​

    Mercabarna

    Last updated: 14/01/2021

  • In view of the increase in online shopping, we recommend that you follow these recommendations for any online shopping:

    • Buy from websites that were already known to you or that have good references. You must also remember to check that the website contains the identity and contact details of the company that is selling the product or service.
    • Check that the characteristics of the product or service, its price and shipping costs, as well as the payment and delivery methods, appear on the website.
    • Check that there are no pre-checked options resulting in additional costs.
    • Save the message confirming the order and, when you receive the product, keep the invoice too.
    • Cooling-off period You can return your purchases within 14 days of receipt, but remember that deadlines for returning products will stop running during the state of alarm.
    • In the event of a problem, address your claim to the company that sold you the product or service first. If you do not receive an answer within 30 days, or if this is not satisfactory, you can contact the Municipal Consumer Information Office (OMIC) to make a complaint.

    Latest update 15/01/2021

Homes for the elderly

Given the improvement in the epidemiological evolution and the steady progress of vaccination at homes for the elderly, the Catalan government’s Ministry of Health has eased restrictions on visits and exits at centres for senior citizens.

This means the elimination of limits on the weekly number of visits to homes currently on green or amber status (homes with very few or no cases of Covid-19).

Residents will also be able to leave the premises in the company of staff or relatives. For absences of over three weeks, people who have been correctly vaccinated will not need to take a PCR test or spend time in quarantine upon their return.

At the same time, residents who have been in contact with people who test positive will not be considered close contacts.

Further information

Last updated: 05/03/2021

Participation

We have prepared a Guia de participació ciutadana en temps de pandèmia [Guide for citizen participation during pandemics] available to social organisations, with the aim of protecting the right to participation from being harmed by restrictions and social-distancing measures owing to Covid-19.

The guide shares the main knowledge gained in the area of digital participation in Barcelona. It includes recommendations for promoting safe participation, with health-protection measures for face-to-face sessions, and for ensuring inclusive digital participation.

Guide for citizen participation during pandemics (PDF) [Catalan]

Last updated: 16/04/2021

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