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Lockdown exit strategy in the city

#Covid19

Barcelona City Council and the Government of Catalonia have launched a joint office to coordinate the new stage of the  lockdown exit in Barcelona. The office regularly analyses the various indicators to evaluate which stage of the lockdown exit the city is at and when the conditions are suitable for it to move on to the next stage in the best manner possible and with maximum safety and caution.

Stages of the lockdown exit process

Progress to the next lockdown exit stage will depend on indicators showing the development of the pandemic, information that will enable us to determine when conditions will be ideal for moving on to the next stage. The aim is for the process to be carried out in the best possible way and the sooner the better, but with maximum safety and precaution and according to the health regions.

Royal Decree 514/2020, of 8 May, extending the state of alert declared by Royal Decree 463/2020, of 14 March, also remains in force.

We are currently at Stage 1.

    • Go out for a walk with children under 14 during the times established.
    • Go out for a walk with somebody from the same household, during the times established.
    • Do sports or physical exercise, individually and during the times established.
    • Go to shops and commercial premises offering individual attention with appointments.
    • Collect take-away food from restaurants and cafes offering this service (ordered beforehand online or by phone, with no consumption on the premises).
    • Go to an archive to consult a document in person.
    • Train individually if you are a federated professional sportsperson.
    • All vehicle seats may be occupied by passengers without masks, provided they all live together. If passengers do not live in the same dwelling, only two per a row, with masks on, may travel in the same vehicle.

    In addition, as from Monday 18 May, the following will also be allowed:

    • Opening of shops with up to 400 square metres of area  (or more, but with space restrictions) without the need for prior appointment and with a third of their usual customer capacity.
    • The resumption of library lending services (waiting to adapt the facilities).
    • The opening of museums (waiting to adapt the facilities) and religious places of worship at a third of their usual capacity.
    • An increased maximum capacity for funeral services of up to ten people (and up to 15 outdoors).
    • The reopening of schools and educational centres, exclusively for disinfection and administrative tasks.
    • The reopeining of some social services.
    • Opening of science and technology facilities.
    • Opening of high-performance sports centres.

    Latest update 16/05/2020

    • Go out for a walk with children under 14 during the times established.
    • Go out for a walk ndividually or in group of up to 10 people, whether or not they live together and not limited to one adult for every three minors, during the established times..
    • Exercising individually, or in a group of up to 10 people, provided the activity is outside, abiding by the rules and during the established times.
    • Group meetings with friends or family of up to 10 people, all wearing a mask, within the same healthcare region and in houses or café terraces (as from Monday, 1 June, the health regions in the city of Barcelona and in the northern and southern Barcelona metropolitan areas will be a single region)
    • Café terraces, up to 50% occupied and at least 2 metres between tables.
    • Beach bars located at the city’s beaches, enforcing social distancing measures
    • Shops with up to 400 square metres of area (or more but with restricted space and not located in a shopping centre, or which, despite being located in a shopping centre, have direct and independent access from a public road), without prior appointment, with a third of their usual customer capacity and with 2 metres’ distance between customers.
    • Opening of hotels and tourist accommodation (without common areas).
    • Journeys to second residences within the same health region (as from Monday, 1 June, the health regions in the city of Barcelona and in the northern and southern Barcelona metropolitan areas will be a single region)
    • Places of worship, up to a third of their capacity occupied.
    • Cultural shows such as theatres, concerts and cinemas with up to a third of their capacity occupied. If the place is indoors, a maximum of 30 persons; if it is outdoors, 200.
    • Museums, up to a third of their capacity occupied.
    • Libraries, for returning and borrowing books and asking for bibliographic information, up to 30% of their capacity occupied.
    • Wakes with a limited number of attendees, 15 outdoors and 10 indoors.
    • By prior appointment: car dealers, MOT (ITV) stations, garden centres and plant nurseries.
    • Outdoor markets, with up to 25% of their stalls in service and a third of their capacity occupied (according to each local authority's criteria).
    • Reincorporating activities from the agro-food and fishing sector.
    • Social services such as therapy, rehabilitation, early care and daytime care for people with a disability and/or dependent on others.
    • Schools, for disinfection, cleaning work and administrative tasks.
    • R&D&I conferences, events and seminars, with up to 30 attendees.
    • High-performance centres and, in professional leagues, training for 10 people without physical contact.
    • Use of outdoor sports facilities, individually or in pairs, in sports that allow athletes to keep a minimum distance. Swimming pools and other water areas are still closed to the public.
    • Individual sports activities by prior appointment at centres that do not involve any physical contact or use of changing rooms.
    • Tourist and nature activities, only where organised by companies registered for that purpose, by prior appointment and in groups of no more than 10 people.
    • Resumption of filming.
    • Hunting and fishing
    • Cemetery visits during usual times with controlled visitor capacitie
    • Citizen Help and Information Offices (OACs) at Sant Miquel the districts of Sants-MontjuïcLes Corts, Horta-Guinardó, Sant Andreu and Sant Martí, by prior appointment through the website (ES) or phoning 010.
    • Journeys by car or motorcyclepeople from the same household can travel in the same vehicle without face masks. In the case of people from different households, if travelling by car, face masks must be worn and up to two people may sit in each row of seats. If travelling by motorcycle, full face helmets with visors should be worn. If using a different type of helmet, face masks should be worn. Users of shared mopeds should wear gloves.

    Latest update 27/05/2020

    • Visits from a family member or people with disabilities in residences or supervised dwellings.
    • Restaurants with service limited to 40% of their capacity and with customers always seated. l
    • The opening of shopping centres, limited to 40% of their capacity and 30% in communal areas, without any recreational areas.
    • The opening of communal areas in hotels, limited to a third of their capacity, except for restaurant areas, which must follow the regulations for restaurants.
    • Cultural shows (cinemas, theatres, auditoriums and similar venues), with fewer than 50 people seated in an enclosed area. Outdoors, fewer than 400 people seated.
    • Citizens can travel through their residential healthcare region without any time restrictions.
    • Group meetings of up to 15 people are allowed, provided every member maintains 2 metres’ social distancing or wears a mask. The restriction does not apply to people living together.
    • Non-professional physical activities during any time slot for people aged up to 69 and throughout the healthcare region, without restrictions to distances, duration or number of excursions. Time slots reserved for people aged 70 and over remain in place (from 10 am to 12 pm and from 7 pm to 8 pm).
    • Basic training in non-professional federated leagues and full training in professional leagues.
    • Professional championships with matches behind closed doors or with a restricted capacity.
    • Non-professional outdoor sports activities, with a specific capacity.
    • Sports facilities behind closed doors and without spectators, for doing non-contact sports.
    • Crammer schools, for under-6s and selectivity preparation.
    • Weddings with limited numbers of guests.
    • Expansion to 50% capacity for places of worship.
    • Expansion in outdoor markets to a third of stalls.
    • Congresses, business meetings and conferences of up to 50 attendees.
    • Evening social gatherings with a limit of 25 people outdoors and 15 indoors.
    • Recreational swimming pools, by appointment and with a maximum capacity of 30% or that which safety distances permit. Scheduling to be organised using time slots.
    • Opening of beaches for non-contact professional or recreational sports activities and for groups of up to 15 people. Local authorities may limit their access, visitor capacities, visiting times and parking.
    • Opening of retail establishments and shops and those concerning professional activities, regardless of their floor space and with capacity limited to 40%.
    • Libraries, for on-site enquiries and with capacity limited to one third.
    • Exhibition halls, monuments and cultural facilities, with capacity limited to one third of the authorised number.
    • Active tourism and nature activities with up to 20 people.
    • Opening of research residencies.

    Latest update 29/05/2020

    • Restaurants and cafés with up to 50% capacity occupied and the possibility of serving customers at the bar.
    • Making general mobility more flexible.
    • Expansion to 50% capacity for locations such as shops, common areas of hotels, cinemas and theatres.
    • Discos and night bars, up to a third of their usual capacity.
    • Opening of beaches, safely and maintaining distances.
    • Non-contact sports activities, in an enclosed space and with restrictions on the public.
    • Non-professional matches, up to a third of their seating occupied.
    • Sports activities outdoors or in gyms, up to a third of their capacity, without using changing rooms.
    • Intermediate training in non-professional leagues.
    • Expansion to 50% of stalls in outdoor markets.

    Latest update 15/05/2020

Mobility

During the lockdown exit period it’s very important for us to keep protecting ourselves against Covid-19. Stick to essential journeys and respect safety and prevention measures to minimise the risk of infection.

  • Measures to guarantee safe and sustainable mobility

    Given the gradual recovery of activity Barcelona City Council has launched an action plan with emergency measures to adapt public spaces and mobility to the lockdown exit strategy.

    The aim is to ensure Barcelona's residents can get about as safely as possible while stopping the spread of infection and using sustainable, non-polluting means of travel. In this respect, mobility on foot and by bicycle is a priority.

    The action plan includes measures to facilitate journeys on foot, by bike and on public transport. The budget for the plan is 4.4 million euros.

    On foot

    An extra 12 kilometres of streets (30.000 m2) will be gained for pedestrians on Av. Diagonal, Gran Via, Via Laietana, C/ Consell de Cent, C/ Rocafort and C/ Girona, with more than 43,000 m2 of additional pavement space to be gained through the removal of parked motorcycles.

    All these initiatives will reclaim over 154,000 m2 of safe extra space for pedestrians.

    Bicycle

    • A total of 21 km of new bike corredors (pedalable routes) to increase urban and inter-urban connections. This will involve some traffic lanes being replaced with bike lanes or combined lanes for bikes and buses.
    • Re-opening of Bicing: 57 new stations and hygiene measures for the use of bicycles. The new stations mean the service will reach neighbourhoods that were not previously covered by the network, such as Marina del Prat Vermell, Trinitat Nova, Canyelles and Vall d’Hebron.

    Public transport

    • Improvements to the network and priority for buses in various streets for faster journey times and more services.
    • Disinfection and hygiene protocol on the bus and metro systems.
    • Information on occupancy levels
    • Extra services adapted according to lines and peak periods

    Measures will be implemented to make public transport safe for passengers, with  17 operations for improving bus lanes (such as lane segregation, creating new stretches or modifying and adjusting existing lanes), a disinfection and hygiene protocol, and promoting teleworking and flexitime to keep the service free of congestion.

    Further information

    Journeys on foot. How to get there

    Bike lanes and corridors. BCN Map

    Latest update 25/05/2020

  • Network of safe routes and streets

    Every day, from 9 am to 9 pm, traffic is closed in 51 streets to ensure safe routes for people to walk along and do individual sport, respecting social distancing in every neighbourhood during the gradual lockdown exit.

    This measure means an extra 20.3 km and 81,200 m2 of space for pedestrians.

    The routes have a width of at least 4 metres free of obstacles.

    The streets are closed off with signposted metal barriers placed at the beginning and end of each street and at each crossroads. Access is permitted for emergency vehicles, municipal services, loading and unloading, and for local residents.

    When choosing streets, priority was given to neighbourhoods that have fewer safe places for walking, taking into account the current situation; those that have no direct access to wide open spaces and those that have a high population density and lack of open spaces.

    More safe routes for the weekend

    As from 23 May, Barcelona will be gaining new safe routes every weekend and public holiday, for people to walk along, do leisure activities and sport, and easily resume the use of public space while complying with health requirements.

    Every weekend, from Saturdays at 9 am to Sundays at 9 pm, will see traffic restrictions around Montjuïc mountain, Via Laietana, Av Litoral, C/ Gran de Gràcia and routes along C/ Sants and C/ Creu Coberta, C/ Pi i Margall and Pg Sant Joan and Rambla Fabra i Puig and Rambla Onze de Setembre.

    Under this measure, every weekend will see a total of 347,100 m2 of streets regained for local residents, and 376 hectares of Montjuïc mountain free of motor -vehicles.

    Removal of motorcycles from pavements

    More than 43,000 m2 of pavement space is to be freed up for pedestrians through the removal of parked motorcycles, with conditions also to be created for them to park on road surfaces or in underground car parks.

    Thanks to these initiatives, in addition to the 30,000 m2 that will soon be reclaimed along Av Diagonal, Gran Via, Via Laietana and C/ Consell de Cent, C/ Rocafort and C/ Girona, altogether the city will gain over 501,756 m2 for safe and healthy walking.

    Recommendations for walking

    In order to ensure safety for journeys on foot during the progressive lockdown exit process, please follow these recommendations:

    • Avoid narrow streets where it is difficult to maintain social distancing. 
    • When planning your route, give priority to streets with wide pavements
    • Find out which streets now have more space for pedestrians.

    Safe routes and streets

    Map of safe routes and streets [PDF] (CA)

    Journeys on foot. How to get there

    Latest update 22/05/2020

  • An operation is under way to remove motorcycles from pavements and free up more space for pedestrians.

    This is one the urgent measures being carried out by the City Council to adapt public space to new mobility and the safety recommendations from the health authorities, given the need for wider and safer spaces for journeys made on foot.

    It is being implemented in 20 areas in the city (two per district) and four streets (Via Laietana, Consell de Cent, Girona and Rocafort), where a notable accumulation of motorcycles parked on pavements has been found to be hampering the movement of pedestrians.

    The following measures are to be taken in these areas:

    • Elimination of parking spaces on pavements.
    • Installation of signs prohibiting the parking of motorcycles on pavements where applicable.
    • Notifications placed on motorcycles parked in these areas, issued by the GUB (city police) and warning of imminent penalisation if the vehicle is not removed.
    • Start of reporting and removal of motorbikes if necessary.
    • Regular checks by Barcelona de Serveis Municipals (BSM) security staff to prevent parking in these spaces again, as well as the regular tasks carried out by the police.

    Car parks and on-street parking

    At the same time, special pricing will be offered for motorcycles in car parks operated by BSM, SABA and BAMSA which are closest to the areas in question. The creation of rows of on-street parking will also be analysed, to generate an estimated 526 new on-street parking places for motorcycles.

    Last updated: 13/05/2020

  • The city’s public transport (metro and buses) is adapting its services to the needs of the current stage of the lockdown exit by adopting a series of actions for facilitating the return to normal

    Given the greater need for journeys around the city, public transport:

    • will be providing special extra services during rush hours and on the most crowded lines to ensure the minimum safety distances between users.
    • provide extra service information, especially when it refers to occupancy levels on the metro and in buses, so users can travel under maximum conditions of comfort and safety.

    Information in real time

    For the purposes of avoiding crowding an app will be available to city residents showing average estimated-occupancy indicators. Information can be consulted per line, direction, station and times of the transport chosen

    These indicators will be displayed on the TMB website and can also be accessed from the TMB App.

    Extra safety measures

    Floor markings are also being put in place at metro links and busy stations in order to regulate passenger flow. In addition, protective screens will be installed on 1,140 buses from June.

    The City Council is also ensuring that public transport is a safe place, with measures such as designing a hygiene and disinfection protocol and promoting home working and flexitime to avoid crowds of people during rush hours.

    Although we are now in a transition stage aiming towards lockdown exit, you are still recommended to use public transport for essential journeys only. You are further reminded that people belonging to a high-risk group (e.g. over the age of 65, with congenital or acquired immunosuppression or with chronic illnesses and/or multimorbidity) are especially advised not to use public transport.

    In addition, the use of face masks is compulsory on all forms of public transport during this stage.

    Passenger support

    From Monday, 25 May, staff will be deployed to facilitate access to transport services and to help and accompany users to comply with hygiene and prevention regulations, such as wearing a mask at all times, respecting social distancing between others at vending and validation machines, keeping maximum social distances on platforms and at stops, walking on the right along interchange passages, giving up places in lifts to people with reduced mobility etc

    Sale of face masks and hand sanitiser at metro stations

    From 11 May, you can buy face masks and hand sanitiser at official prices from vending machines installed in the metro network.

    The ten vending machines will be located at the following stations: Catalunya (L1 and L3), Espanya (interchange), La Sagrera (L1, L5 and interchange), Sagrada Família (L2), Verdaguer (L5), Diagonal (L5) and Lesseps (L3).

    Safety and hygiene measures for taxi services

    Given the steady easing of the lockdown, the taxi sector will be applying standardised vehicle hygiene and disinfection protocols to ensure the safety of taxi drivers and passengers alike, all of whom must wear masks.

    Recommendations

    If you have to use public transport, please follow these recommendations:

    • Form an orderly queue and wait patiently at the entrances and exits of metro stations.
    • Leave a sufficient safety distance between you and the people ahead of you when you validate your ticket.
    • In corridors, keep to the right and leave space for people moving in the opposite direction.
    • Stand in single file on escalators and moving walkways, without trying to overtake the people in front of you.
    • Lifts are for people with special needs. If you have to use them, they should not be full, and safety distances must be maintained.
    • While waiting for metro trains to arrive, spread out along the platform in order to maintain the maximum possible distance from other passengers. Remember that the middle carriages are usually the emptiest ones.
    • Passengers are also advised to spread out inside carriages and to keep a safe distance from other passengers.
    • Inside the carriage, try not to sit opposite or next to another person. You are also requested not to stand in the aisles between seats, in order to facilitate mobility inside the train.
    • You must leave a wide space at the carriage doors so that passengers can get off the train easily and safely.
    • You must not block the access point to the driver’s cabin.
    • Another recommendation is to try and keep a safe distance (a minimum of 1.5 to 2 metres) between you and other people. The use of gloves is also recommended. When you leave, you should wash your hands thoroughly with soap and water or with hand sanitiser as soon as possible.

    Bear in mind that services are readjusted at the weekend and special operating times are suspended. Metro, tram and the FGC Railway services begin at 5 am and finish at midnight every day.

    Frequently asked questions about mobility

    Aid for public transport

    Latest update 25/05/2020

  • The Bicing service is back in operation and boosted with 57 new stations.

    In order to make proper use of the service, you must follow these health-authority recommendations, as the state of emergency is still in force:

    • Wash your hands properly before and after each journey, either with hand sanitiser or with soap and water, in order to avoid the risk of indirect infection.
    • Wear a face mask.
    • Wear gloves, which you must then throw away after returning the bike.

    However, if you have been diagnosed with Covid-19 within the last 14 days, if you are still showing symptoms or if you have been in contact with someone who has tested positive, you may not use Bicing. .

    Other recommendations must also be followed, such as observing a safety distance of 2 metres from other cyclists, avoiding the use of two-way lanes and pedestrian areas, not touching your face during the journey, and if you sneeze or cough, only do so into your forearm. In addition, you should collect and return bikes using the Bicing app on your mobile phone whenever possible.

    With the resumption of services, fifty-seven new stations have now become operational. Some of these will reach neighbourhoods that were not previously covered by the service, such as Marina del Prat Vermell, Trinitat Nova, Canyelles and Vall d’Hebron.

    Subscriptions will be extended for the same number of days as the time elapsed between the suspension of the service and the end of the state of emergency, so that users do not lose a single day of service.

    Further information

    Bicycle map. How to get there

    Latest update 15/05/2020

    • Avoid two-way bicycle lanes
    • Safety distances of 2 metres must be maintained with pedestrians in streets with curbless paving or areas with 30 km/h speed limits.
    • Find out about the new cycling corridors that are being set up.

    Bike lanes and corridors. BCN Map

    Latest update 15/05/2020

  • As from 2 May, children under the age of 14 will be allowed out once a day, between 12 pm and 7 pm, exercising caution and applying the following protection measures:

    • Minors can go up to one kilometre from their home.
    • Under 14s must be accompanied at least one adult.
    • Adults may accompany minors whether or not from the same family unit
    • An adult may accompany up to three children of the same family unit.
    • Anyone over the age of 14 can go outside on their own, but only to do the activities that adults are allowed to do, such as shopping.
    • Minors can go outside, play with toys, balls, bicycles and scooters.
    • As from 25 May, groups of up to 10 people may walk together along streets and visit parks and green areas, provided everyone keeps to social distancing and wears a mask.
    • Children’s play areas located within parks or elsewhere are still closed and cannot be used.
    • It is mandatory for all members of the public aged 6 and over to wear a mask in public streets and squares and other outdoor spaces, whenever they are unable to keep to at least 2 metres’ social distancing.
    • People must wash their hands after going out.

    Latest update 29/05/2020

  • You will be able to go outside for a walk or to do some sport as of 2 May, under the following measures:

    • You are allowed to go out for a walk, and accompanied by as many as 10 people, whether or not you live together, and, up to one kilometre's distance from your home, from 6 am to 10 am and from 8 pm to 11 pm.
    • You will be able to do some sport on your own, as far away from home as you like, provided you remain in your municipality, from 6 am to 10 am and from 8 pm to 11 pm.
    • You can do sport in a group with up to 10 people provided your sport is an individual non-contact outdoor activity such as running and cycling.
    • If you are aged 70 or over, you will be able to go outside from 10 am to 12 noon and from 7 pm to 8 pm.
    • If you need to accompany a dependent person for a walk, you will be allowed do that from 10 am to 12 noon and from 7 pm to 8 pm.

    In any event, remember to maintain your social distance and follow the health recommendations for keeping the virus at bay.

    Further information

    Last updated 25/05/2020

  • A one-year extension of validity has been established, up to 13 March 2021, for adult national identity cards that expire during the declared state of alert.

    As for driving permits and licences, those that expire during the state of alert will be automatically extended by 60 days.

    Latest update 13/05/2020

  • Yes, provided your MOT (ITV in Catalan/Spanish) expired during the state of alert.

    Latest update 13/05/2020

  • Barcelona’s main underground car park operators (BSM, SABA and BAMSA) are offering over 1,400 free parking spaces for hospital and medical centre staff working to fight Covid-19.

    In addition, Barcelona City Council has also reserved nearly 80 on-street parking spaces for the same purpose.

    The City Council is also supporting and collaborating with initiatives launched by various taxi sector groups to offer health workers free travel.

    Further information

  • Regulated on-street parking (green and blue areas) is not free. If you have the Smou app or a parking meter nearby, you must pay for parking.

    As from 25 May, enforcement of parking regulations will resume. The parking rates applied will take environmental badges into account.

    In this respect, zero-emissions vehicles belonging to non-residents can park for free in the blue areas during the time periods stipulated.

    As for residents, all those awarded discounts of €0,20 for good driving before 31 December 2019 will continue to be entitled for the remainer of 2020.

    New parking meters have been installed and coincide with the implementation of the new pricing. The meters feature contactless technology to enable users to pay using a card and a mobile app.

    The usual regulations in force for loading and unloading areas that had been relaxed during the lockdown will also resume 

    Area website

    Latest update 26/05/2020

Re-opening of spaces and services

  • From Monday, 25 May, twenty of the city’s social services centres will once again be open to the public.

    This is the result of the first measures for the easing of the lockdown and the increase in demand for front line services, which has been higher in the districts of Ciutat Vella and Nou Barris.

    The centres that are opening will operate with increased safety and hygiene measures in place and with teams of supply staff on standby to ensure the provision of the service.

    You can request an appointment through the usual social services helpline (936 197 311) or visit in person one of the centres open in each district in case of an emergency.

    The exceptional opening times for face-to-face assistance will be Mondays to Fridays, from 9 am to 2 pm. The times for the helpline service will be as usual: Mondays to Thursdays, from 9 am to 2 pm and from 4 pm to 7 pm, and on Fridays, from 9 am to 2 pm.

    Outside those times, the referral centre for social emergencies is the (CUESB)

    The priority of in-person social services is to help those people who are reaching out to social services for the first time, children at risk, people experiencing gender violence, elderly people or dependants who have no support in their environment, and cases of extreme need, where the possibility of home visits will be considered.

    The remaining  twenty social services centres will open when the city of Barcelona moves onto phase 2 of the easing of the lockdown.

    Further information

    Latest update 26/05/2020

  • As from 25 May, the women's support and information points (PIAD) in the districts of Ciutat Vella, L’Eixample and Sants-Montjuïc will be offering in-person assistance by appointment:

    • PIAD Ciutat Vella (C/ Nou de la Rambla, 45): Tuesday, Wednesday and Thursday, from 9 am to 2 pm.
    • PIAD Eixample (C/ Calàbria, 264, access via Jardins de Rosa Deulofeu):Monday to Friday, from 9 am to 2 pm and occasional afternoons for women who can’t go in the morning.
    • PIAD Sants-Montjuïc (Pas de Fructuós Gelabert, 2): Monday to Friday, from 9 am to 2 pm.

    All assistance provided in person will be by appointment only.

    Only individual face-to-face support services, so far offered online and by phone,  will be provided at these three centres. Group support and workshop sessions will continue telematically, as will legal advice, which will be offered by phone.

    The rest of the centres continue to offer support by phone (936 197 311, Monday to Friday, 9 am to 2 pm, and Monday to Thursday, 4 pm to 7 pm) and by email.

    How can I arrange a visit?

    You can call 936 197 311 (Mondays to Fridays, 9 am to 2 pm, and Mondays to Thursdays, 4 pm to 7 pm).

    Or send an email to the PIAD nearest your home or place of work::

    • PIAD Ciutat Vella: piad_ciutatvella@bcn.cat
    • PIAD Eixample: piad_eixample@bcn.cat
    • PIAD Sants-Montjuïc: piad_santsmontjuic@bcn.cat
    • PIAD Les Corts: piad_lescorts@bcn.cat
    • PIAD Sarrià - Sant Gervasi: piad_sarriasantgervasi@bcn.cat
    • PIAD Gràcia: piad_gracia@bcn.cat
    • PIAD Horta-Guinardó: piad_horta@bcn.cat
    • PIAD Nou Barris: piad_noubarris@bcn.cat
    • PIAD Nou Barris Zona Nord: piad_nou_barris_cm@bcn.cat
    • PIAD Sant Andreu: piad_santandreu@bcn.cat
    • PIAD Sant Martí: piad_santmarti@bcn.cat

    Remember that you must wear a face mask all the time you are on the premises when you visit a PIAD in person.

    Women's support and information points (PIAD)

    Last updated: 25/05/2020

  • Municipal sports facilities will reopen in a specifically controlled gradual process, following the protocols set out by the health authorities, while offering as many services as possible.

    The calendar for reopening facilities follows the lockdown-exit stages established by the state of emergency decree:

    STAGE 1

    • Start of activities in urban sports parks: pétanque, basketball hoops and table tennis.
    • As from 1 June, the reopening of specific outdoor facilities without the use of changing rooms:
      • Padel, tennis and the La Foixarda climbing wall
      • Beach facilities: Espai de Mar, Municipal Nautical Base, Municipal Sailing Centre

    STAGE 2

    Reopening of open-air sports facilities with no spectators for non-contact sports, as well as specific covered sports facilities without the use of changing rooms:

    • Athletics tracks: Estadi Municipal Joan Serrahima, Complex Esportiu Municipal Pau Negre - Parc Migdia, Complex Esportiu Municipal Can Dragó, Complex Esportiu Municipal La Mar Bella.
    • Facilities in Montjuïc: La Foixarda Municipal Horse Riding School, Ciutat Comtal Agility Club and the Municipal Archery Butts
    • Velòdrom Municipal d’Horta Miquel Poblet bicycle track, the Montjuïc Model Aeroplane Ground, the La Foixarda Municipal Rock Climbing Centre, the Reina Elisenda Municipal Table Tennis Centre and the Reina Elisenda Municipal Fencing Centre

    STAGE 3

    • Reopening of the five open-air swimming pools which are not part of a municipal sports centre (CEM) or which are physically separate, with the same timetable as every year:
      • Piscines Municipals Montjuïc
      • The lake in Parc de la Creueta del Coll
      • Outdoor pool at the Guinardó Municipal Sports Centre
      • Piscina La Clota - Olímpics Vall d’Hebron Municipal Sports Centre
      • The lake at the Can Dragó Municipal Sports Centre
    • Reopening of the 41 municipal sports centres and specialist facilities (51 licensed facilities in all) with measures to control capacity.
    • Reopening of the 56 municipal sports facilities in the ten city districts: football pitches, sports halls and multi-purpose sports courts.
    • Re-opening of the Carlos Pérez de Rozas Municipal Baseball and Softball fields and the La Foixarda Municipal Rugby Ground.

    Barcelona Sports Office

    The Barcelona Sports Office offers a free advice and training service for managing projects and sports organisations based in Barcelona.

    The office can be contacted by email, at assessoramentesportiu@bcn.cat, and by phone, on 672 213 409.

    Barcelona Institute of Sports

    Latest update 27/05/2020

  • Sports events in city streets will resumed in September if the health situation allows it.

    The City Council is preparing a guide that will make it possible to assess events for their level of risk, as well as the measures and actions that need to be adopted to make them safe.

    Sports events calendar for September 2020

    • La Mercè Fun Run (20 September)
      This will signal the start of the new normal for fun runs in the city. Various scenarios are being considered, depending on how the pandemic develops. The restrictions imposed on the final proposal will depend on what is established by the health authorities. 
       
    • Fitness Festival (24 September)
      As in previous years, this is linked to the La Mercè festivities. Participants will once again dance to the Koers Group's choreography, which premièred during the lockdown. Four different formats are being considered, depending on the level of restrictions.
       
    • Barnatresc Walks
      These will resume in the autumn, with two simultaneous walks at two city locations, and held on two Sundays a month. The same walk will divide participants into two groups with different starting and finishing points, but following the same route.

    Further information (CA)

    Latest update 27/05/2020

  • From 2 June, municipal museums and archives will be resuming their activities, with new opening times and a special 50% discount on entrance prices until 30 June.  However, capacity will be limited to one third of the normal number of visitors.

    The museums and archives that are reopening are:

    • The Born Centre for Culture and Memory
    • MUHBA, in Plaça del Rei, and the Via Sepulchral in Plaça de la Vila de Madrid
    • The Design Museum (this will open the exhibition hall on the first floor, dedicated to industrial design)
    • The Ethnological and World Cultures Museum (the buildings in Montjuïc and on Carrer de Montcada)
    • Reial Monestir de Santa Maria de Pedralbes
    • Frederic Marès Museum
    • Montjuïc Castle
    • Photographic Archive (exhibition hall)

    The new opening times for visitors are: Monday to Friday, from 3 pm to 9 pm; Saturdays, from 10 am to 7 pm and Sundays, from 10 am to 8 pm.

    You are recommended to reserve your visit by prior appointment.

    Meanwhile, the Museum of Music will open its doors on Tuesday 9 June, at the same time as the other services offered by L’Auditori. The Museum of Natural Sciences and the Botanical Gardens will open to the public in Phase 2 of the lockdown exit.

    Municipal exhibition halls

    The La Virreina Centre de la Imatge, La Capella and the Centre for Contemporary Art - Fabra i Coats will reopen on 9 June.  

    La Capella i La Virreina Centre de la Imatge reopen with their usual opening times.

    Opening times at the Centre for Contemporary Art - Fabra i Coats will be temporarily changed.  The facility will be open Tuesday to Friday, from 4 pm to 9 pm; Saturdays, from 12.00 noon to 8 pm, and Sundays and public holidays, from 11 am to 3 pm. People can visit the facility’s exhibitions freely and individually, along a route signposted at the entrance. The maximum capacity permitted in each hall will be sixteen people and the weekend guided visits have been suspended.  

    Safe places

    The network of municipal cultural facilities is introducing the following measures to ensure the safety of their visitors and employees:

    • Visits with limited capacity: one third of the normal number of visitors allowed.
    • An increase in the number of cleaning and disinfection procedures.
    • The number of areas that may be visited in each centre is limited.
    • The use of a face mask is obligatory and touching the exhibition cases is prohibited. Social distancing between people must be maintained.
    • There will be no group activities or other cultural activities.
    • Interactive resources, self-service information panels, leaflets and information sheets in the exhibition halls have been withdrawn.
    • Protective features have been installed, including screens and signposting for social distancing in queues and at information desks.

    Further information (CA)

    Latest update 29/05/2020

  • As from 2 June, ten of the city's libraries are re-opening to the public, once the conditioning working has finished for ensuring safety measures for users and workers.

    The network’s other libraries will be gradually incorporated into the service.

    The centres that open, with opening times Mondays to Wednesdays, from 2.30 pm to 7.30 pm, and Thursdays to Saturdays, from 9.30 am to 2 pm, are as follows:

    • Ciutat Vella: Biblioteca Sant Pau - Santa Creu
    • Eixample: Joan Miró Library
    • Eixample: Biblioteca Sagrada Família - Josep M. Ainaud de Lasarte
    • Sants-Montjuïc: Biblioteca Vapor Vell
    • Les Corts: Biblioteca Montserrat Abelló
    • Gràcia: Jaume Fuster Library
    • Horta-Guinardó: Biblioteca Guinardó - Mercè Rodoreda
    • Nou Barris: Nou Barris Library
    • Sant Andreu: Ignasi Iglésias-Can Fabra Library
    • Sant Martí: Biblioteca Poblenou - Manuel Arranz

    They will be offering the following services:

    Appointments can be requested as from Wednesday, 3 June, using a website form or by telephoning the library.

    The reserved documents will be collected from spaces arranged for this purpose as there will be no access to any other part of the library. Readers must wear a mask and maintain social distancing.

    Note the postponement of deadlines for returning loans prior to closing up to 31 July.

    You can also access the digital content loans service through the eBiblio digital library and a varied range of online activities and virtual reading clubs.

    FAQs on Barcelona’s libraries (ES)

    Last updated: 29/05/2020

  • Citizen Help and Information Offices (OAC) are initiating a gradual return to in-person assistance, but only by prior appointment.

    You can get in-person assistance at the following offices:

    Please remember that you must arrange an appointment either through the website or by calling 010.

    Priority will be given to urgent procedures that cannot be processed by phone or online, or where city residents do not have the technological means to carry out the process remotely.

    Citizen Help and Information Offices have adapted to health safety measures, with the installation of screens at in-person assistance areas and information panels stating the regulations for using the offices.

    Routes have also been signposted, in order to ensure social distancing, and staff will attend service users using personal protection equipment.

    Remember that the portfolio of procedures has been expanded and the processing of consultations and administrative procedures via the 010 helpline have been simplified, in order to reduce the need for visiting the OAC as much as possible.

    Last updated: 25/05/2020

  • Barcelona’s cemeteries are resuming their normal opening hours.  

    Everyone accessing Cementiris de Barcelona facilities must wear a mask and abide by the social-distancing measures

    Tools used for cleaning graves must be dispensed with in hermetically sealed bags.

    This stage of the lockdown exit establishes maximum visitor capacities for cemeteries:

    • Sants, Sarrià, Horta and Sant Gervasi cemeteries have a maximum visitor capacity of 50.
    • Les Corts, Sant Andreu and Poblenou cemeteries have a maximum visitor capacity of 150 people.
    • Montjuïc and Collserola cemeteries have a maximum visitor capacity of 150 vehicles circulating on site at any time.

    Visitor support offices at cemeteries will also be open during their usual opening times for any procedures.

    Latest update 25/05/2020

  • All the city’s parks are open to the public during their normal opening times and for the uses established by the current stage of the lockdown exit process.

    As of 25 May, besides walking and doing sports, groups of up to ten people can now spend time in parks keeping a safety distance of two metres and wearing face masks.

    In addition, 22 of the parks with entrance gates have brought forward their opening times to 8 am to make it easier for people to do sport.

    The Park Güell is not open for cultural visits during the current stage of the lockdown exit process.

    Recommendations for using city parks.

    • All children's play areas, including both those inside parks and those located in other areas, will continue to be closed and cannot be used.
    • Maintain social-distancing measures with other people inside the park.
    • Use the park litter bins and take special care not to drop litter on the ground. This will make it easier to clean these areas.
    • Keep your dog on a lead in green areas, except in dog-exercise areas.

    Furthermore, remember that during these weeks of lockdown, some bird species may have made their nests in places that are more accessible than usual. Respect any birds nests and keep away from them as much as possible, to ensure and preserve their breeding season. Most urban birds and their nests are protected by current legislation.

    Respect vegetation too, leaving it just as it is so that municipal teams can complete their assessment of it before they act.

    Parks and gardens

    Latest update 25/05/2020

  • From Monday, 25 May, times and uses for the beaches are:

    • From 6 am to 10 am and from 8 pm to 11 pm: sports and walking for people between the ages of 14 and 69. People can do individual sports on the sand and in the water, as well as walking. Outdoor sports areas are still closed.
    • From 10 am to 12 noon and from 7 pm to 8 pm: walking for people over 70.
    • From 12 noon to 7 pm: walking for children under 14, accompanied by adults. Children's play areas will remain closed and cannot be used.

    Access to the beach must be via the access points which have been set up.

    Even so, the ban on staying on the sand to sunbathe and recreational bathing is still in place.

    The lifeguard service has not yet been activated and sportspeople are urged to exercise extra caution and call 112 in the case of an emergency. 

    Professional or elite sportspeople can go into the sea individually in order to practice their sport, without any time limits, using the approved access points.

    In order to prove that they qualify for this category, people who wish to train in the sea must have a high-level sports licence or certificate.

    Federated sports persons may go into the sea to practice their sport individually, from 6 am to 10 am and from 8 pm to 11 pm, using the signposted access points and during authorised time periods. To prove their federated status, their sport licence must be in date.

    Recreational fishing from the shore is also allowed at the area set aside for it at the Bogatell beach.

    Remember that:

    • You are not allowed to lie on the sand or sunbathe.
    • Recreational swimming is prohibited.
    • Recreational surface fishing is prohibited.
    • Anybody from the municipality can go during the times established for sports activities. Outside of these hours, only people living within one kilometre of the beaches can go there.
    • Public transport and private vehicles may not be used to reach the beach. Journeys should only be made on foot or by bike.
    • You must keep to at least 2 metres’ social distancing.
    • As a precaution and for your safety, showers, foot showers, public lavatories and children’s-games and sports areas are out of service.
    • Please pay attention to instructions from the City Police and the information given over the PA system.

    As from Monday, 25 May, beach bars located at the city’s beaches will be re-opening, subject to the established social distancing measures.

    FAQs about the beaches during the lockdown exit process

    Latest update 25/05/2020

  • Yes.

    The 20 community allotments on municipal land in the city, run by various groups, will be open from 1 May.

    If you go to a community allotment, observe the following preventive recommendations:

    • A maximum of two people belonging to the entity or entities in charge of the allotments may go in. At-risk groups should avoid going there.
    • Don’t go to the allotment if you have any symptoms such as a fever or you feel unwell.
    • Priority will be given to people who live nearby and don’t have to use public transport.
    • Remember the protection measures: use a face mask in communal spaces and maintain the recommended distance from other users.
    • Step up the cleaning of communal spaces and tools.

    The municipal allotments run by older people remain closed.

    Latest update 04/05/2020

Local commerce and consumption

One of the most notable things among the essential activities provided from the beginning of the crisis is the supply of produce for the population. Find out about the different options in this section. Remember too that from 25 May, with the city moving onto Stage 1, commercial establishments of up to 400 square metres (or larger but with limitations to space) can open to customers without appointments, up to a third of their total capacity.

  • During Stage 1 of the gradual lockdown exit, the following establishments can open to the public:

    • Establishments regarded as essential services which were already able to open during the lockdown stage.
    • Establishments and commercial premises with under 400 square metres of usable display and sales space.
    • Establishments and commercial premises over 400 square metres in area, if they limit their space to under 400 square metres and have direct and independent access from a public street.
    • Car dealerships and vehicle MOT stations, as well as gardening centres and plant nurseries, by prior appointment, regardless of their size.
    • Lottery sales points, unless they are located inside a shopping centre and have no direct and independent access from public roads.
    • Beach bars
    • Terraces, with an occupancy of 50% and a distance of 2 metres between tables.

    During this period, the following are not allowed to open:

    • Shops and services located inside a shopping centre, unless they have direct and independent access from outside.

    What are the mandatory requirements for opening a shop?

    No appointment system will be needed to attend to customers.

    Even so, the following requirements will still have to be complied with:

    • Premises must have their customer capacities reduced to 30% to ensure a minimum social distance of two metres between customers. Establishments with two or more floors must comply with this 30% capacity on each floor. If a minimum social distance of two metres between customers cannot be guaranteed, only one customer at a time will be allowed on the premises.
    • It is obligatory to indicate the maximum capacity of the premises and establish counting and control systems.
    • Businesses will be allowed to launch systems that allow customers to collect products from the shop. This activity must be done in a staggered manner to avoid crowding.
    • Waiting areas are not allowed inside premises.
    • A priority-care time slot for people over the age of 65 must be established.
    • Any commercial or promotional action should be accompanied by measures to avoid a build-up of people.

    What hygiene measures need to be applied?

    • All facilities must be cleaned and disinfected at least twice a day. We recommend that one of the cleaning sessions be at midday, during a break in the service. The other must be carried out at the end of the establishment’s opening hours.
    • Disinfectants authorised by the Ministry of Health will have to be used, such as bleach diluted in a 1:50 proportion in water.
    • After each disinfection session, any material that has been used must be safely disposed of.
    • Use of the toilets remains strictly limited to staff.
    • As for vending machines, self-service launderettes and the like, compliance with machine and premise hygiene and disinfection measures must be guaranteed.
    • Commercial establishments with lifts or service lifts must restrict their use, allowing a maximum of one person at a time.

    Free courses on cleaning and disinfecting commercial premises

    Given that it is compulsory for shops to be disinfected every day, Mercabarna is offering free courses on cleaning and disinfecting commercial premises (ES) in small and medium-sized agro-food shops.

    Hotels and restaurants

    • One of the main changes for Stage 1 is that bars and restaurants will be authorised to open their terraces. However, a limit of 50% of the number of tables must be established compared to the previous year, with the 2-metre safety distance between tables and groups of tables also to be maintained.
    •  A maximum of 10 people can sit together at tables or groups of tables.
    • Terrace furniture should be cleaned and disinfected between each customer use.
    • Menu cards for shared use are prohibited.
    • Use of toilets must be regulated to ensure only one person enters each time.
    • Consumption inside the premises is prohibited, but home-delivery services and takeaways are allowed.
    • As regards home deliveries, establishments must prepare a priority distribution system for people aged 65 and over, dependent people and other vulnerable groups.

    Outdoor markets

    As Stage 1 is now in place, outdoor or travelling markets on public roads can re-open, with priority for those selling food products and essential items. The required 2-metre safety distance must be kept at all times. In the case of regular outdoor markets, capacity will drop to a third and only 25% of authorised stalls will be allowed to open. In addition, all outdoor or travelling markets held on public roads must provide litter bins for the disposal of tissues and other waste materials.

    Guide to disruptions to the retail and restaurant sectors during Stage 1 [Catalan] (PDF)

    Guide to the re-opening of bars and restaurants [Catalan] (PDF)

    Last updated 29/05/2020

  • Together with the commerce sector, the City Council has published a good-practice guide that lists a series of recommendations and measures to do your shopping in the safest and most responsible way.

    There are general preventative measures, as well as those concerning personal and shop hygiene, as well as a special increase in online sales and home deliveries, with preferential treatment for the most vulnerable groups.

    And when you go food shopping or to the pharmacy, you should follow these safety measures:

    • Avoid crowds.
    • Respect the safe distance at all times (1.5 - 2 metres at minimum).
    • Queue up outside the establishment whenever possible.
    • At the markets, queue up at stalls following the instructions of the stall owners. Four to five people per stall at a time is the recommended maximum.
    • Show common sense and respect when dealing with others.
    • If you can, avoid going with children, elderly people or people with health problems.
    • Avoid touching your face, eyes and nose, as well as foods that you are not going to purchase.
    • As soon as you arrive home, wash your hands thoroughly.
    • Share these tips with your family, friends and neighbours.

    Distribution of 40,000 face masks to commercial establishments

    In addition, with a view to the resumption of economic activity, the City Council will be distributing 40,000 face masks to workers in the commerce sector to help compliance with safety and prevention measures.

    The distribution of masks to workers in on-street commerce will be carried out with the help of commerce entities, which have channelled the demand for material from the different establishments.

    Good practices for making safe shopping easier [Catalan] (PDF)

    Guide to the re-opening of bars and restaurants [Catalan] (PDF)

    Last updated: 29/05/2020

    • Markets guarantee the supply of food

      Looking after the food supply is very important during the lockdown exit process, Barcelona’s municipal markets are staying open to guarantee the supply of fresh produce. And to facilitate shopping from home and avoid the need for travel, the city's markets have also boosted their home delivery and online sale services.

      Some markets have even established free services for the elderly to ensure that everyone has access to essential products.

      Mercats de Barcelona's home delivery and online sale services (CA)

    • Farmers feed you too

      During this period, small farms are also making home deliveries, providing us with healthy, high-quality food.

      List of farms making home deliveries

      Farmers’ markets in the neighbourhoods

    • Which retailers are making home deliveries?

      In Barcelona, many commercial establishments and shops are essential services and are still open to the public. Many of them have online sales services and home delivery so that you can do your shopping from home. If you click on the file for each establishment on the map showing open shops in Barcelona, you can see if they are offering this service.

      Map showing open shops in Barcelona (CA)

    • Mercabarna wholesale market is ensuring the supply of fresh produce.

      Since the start of the health emergency, Mercabarna has become even more essential. It is working non-stop to ensure a supply of fresh food to the general public.

      Employees of the companies involved in the fruit, vegetable and fish central markets have continued to carry out their work every day, in spite of the difficulties associated with the health emergency, in order to provide municipal markets, supermarkets and other local food shops with fresh produce.

      Mercabarna

    Latest update 15/05/2020

  • The increase in online shopping is one of the consequences of the state of exception resulting from Covid-19. In view of this situation, we recommend that you follow these recommendations for any online shopping:

    • Buy from websites that were already known to you or that have good references. You must also remember to check that the website contains the identity and contact details of the company that is selling the product or service.
    • Check that the characteristics of the product or service, its price and shipping costs, as well as the payment and delivery methods, appear on the website.
    • Check that there are no pre-checked options resulting in additional costs.
    • Save the message confirming the order and, when you receive the product, keep the invoice too.
    • Cooling-off period You can return your purchases within 14 days of receipt, but remember that deadlines for returning products will stop running during the state of alarm.
    • In the event of a problem, address your claim to the company that sold you the product or service first. If you do not receive an answer within 30 days, or if this is not satisfactory, you can contact the Municipal Consumer Information Office (OMIC) to make a complaint.

    Latest update 27/04/2020

  • In an effort to boost commerce at a local level there will now be more support for commercial activities to be organised in shopping hubs and streets

    The temporary occupation of public space will have to respect the measures on safety, prevention and hygiene, with requests to be made through district offices, retailers’ associations or non-profit commerce organisations. Specific measures will also be put in place to stimulate activity at municipal markets through the temporary use of adjacent public space.

    Last updated: 21/05/2020

  • Since the start of the state of emergency, social operations to cover the most basic needs of vulnerable groups have been reinforced. One of these needs is food.

    Where can we get a meal or a picnic? (ES)

    Mercabarna companies are also collaborating here by donating to food banksfresh products that are not for sale. They donated 59,000 kg of fruit and vegetables during the first three weeks of the lockdown.

  • Sustainable food is beneficial for the general public because it ensures that safe and healthy food is available everyone, including the most vulnerable people; It is beneficial for territories because it drives local economies, forges links between rural and urban environments, gives recognition to tasks relating to the food cycle and celebrates the diversity of food cultures. It benefits the planet because it preserves and regenerates its limited resources, combats the climate crisis, ensures animal welfare and fosters biodiversity.

    What is a sustainable diet?

    • Buy local, seasonal products that are environmentally friendly: those that are organic, agroecological or obtained from sustainable fishing practices.
    •  Eat less meat and meat by-products, but of better quality. Make a commitment to quality.
    •  Give preference to fresh and varied foods, and avoid ultra-processed foods.
    • Look at the working conditions of the people who produce each product, and find out if the brand fosters fair trade.
    • Reduce food waste and the use of packaging, particularly plastic.
    • Check the labels, find out about the products, talk about them, participate and empower yourself!

    Social and Solidarity Economy (ES)

    Sustainable food in Barcelona

    Latest update 26/05/2020

    • Are agroecological consumer cooperatives still operating?

      Yes. Most of the city's agroecological consumer groups and cooperatives have adapted to the situation, reorganising their activities and adopting safety measures in accordance with Public Health Agency recommendations.

      In the case of groups that normally operate in municipal facilities that are closed during the state of emergency, work is being done on a case-by-case basis to facilitate the continuity of their supplies. There are nearly sixty consumer groups in Barcelona that get local ecological produce directly from small farms. There is a list on the map of community economies and the Pam a Pam (CA) map.

    • Can I go to my allotment?

      Access to some twenty community allotments run by various groups on the city’s municipal land will be allowed from 1 May on. You can also visit privately owned allotments for own consumption.  If you go to a community allotment, make sure you keep to the following preventive recommendations:

      • A maximum of two people belonging to the entity or entities in charge of the allotments may go in. At-risk groups should avoid going there.
      • Don’t go to the allotment if you have any symptoms such as a fever or you feel unwell.
      • Priority will be given to people who live nearby and don’t have to use public transport.
      • Remember the protection measures: use a face mask in communal spaces and maintain the recommended distance from other users.
      • Step up the cleaning of communal spaces and tools.

      The municipal allotments run by older people remain closed.

    • Are farm markets open?

      Yes. As long as the safety measures stipulated by health authorities are followed, farm markets do not entail any greater risk than other forms of food supply.

      Farm markets are places in city squares and streets where products are sold directly to the public by the farmers that produce them. You can buy products that are seasonal, fresh, local and organic which are more socially and environmentally fair as well as being healthier. A brief list of farm markets is available here (CA).

    • Which establishments can open during the zero stage of the gradual lockdown exit?

      Able to open:

      • Commercial establishments which did not suspend their activity in accordance with Royal Decree 463/2020
      • Commercial establishments with under 400 square metres of floor space which give onto the street and are not in shopping centres
      • Eateries, only to provide home deliveries or takeaways

      Further information

    • Are supplies to food shops and supermarkets ensured?

      Yes, food distribution is considered to be an essential service and the delivery of essential produce is coordinated with distribution platforms.

    • Where can I find the telephone numbers of municipal market stalls?

      You can find the telephone numbers here (CA)

    • Are shopping centres open?

      No, shopping centres must remain closed.

    • Can I go out to do my shopping?

      Only to do your normal shopping and avoiding crowded situations. The time spent in the establishment must be the minimum time needed to make your purchases. You are recommended to maintain a safety distance of between 1 and 2 metres between people.

    • What are the recommendations for going shopping?

      Cover your nose and mouth (mask or similar); use gloves for handling food; take your own bag or trolley; wash your hands as soon as you get home. You can use disinfectant to clean the handle of the shop's trolley before you use it.

    • Is food a source of transmission for Covid-19?

      In Catalonia, no special precautions need to be taken with food to avoid contagion. According to the European Food Safety Authority (EFSA) there is currently no evidence to suggest that food is a likely route of transmission or source of the virus.

      Catalan Food Safety Agency (CA)

    • Do the deadlines for returning products still apply?

      While the state of alarm and its extensions remain in force, the deadlines for returning products will stop running for both in-person and online purchases. These periods will resume once the state of alarm and the lockdown are over.

    • Where should I go if I have a query or complaint about a purchase?

      The Municipal Consumer Information Office (OMIC) will give you information about your rights and duties as a consumer, and if your rights have been infringed, it will give you advice on what steps to take in order to present a complaint. During the state of emergency, the OMIC will continue to offer its services telematically.

      Municipal Consumer Information Office (OMIC) (CA)

    Latest update 04/05/2020

Basic hygiene and physical distancing

  • One of the dangers of the lockdown-exit process is that we might relax the protective measures against Covid-19. During this phase, it is vital to keep respecting these recommendations, in order to prevent contagion:

    • Wash your hands frequently.
    • Avoid sharing food or cooking utensils.
    • Avoid touching your face, particularly your eyes, nose and mouth.
    • Sneeze or cough into the inside of your elbow or use a tissue. Then throw away the tissue and wash your hands.
    • Stay 1.5 - 2 metres away from other people.

    Health tips

    Barcelona Public Health Agency (CA)

  • Resuming social contact must be gradual, in order to avoid new contagions. You should also respect social distancing recommendations during this phase:

    • Take safety measures whenever you go shopping.
    • Avoid crowds in shops and queue outside whenever possible.
    • Use common sense and show respect towards others.
    • Always maintain a safe distance (1.5 - 2 meters) from other people.
    • If you have to help vulnerable people, avoid direct contact with them. Contact them by phone and, if you do their shopping, leave it just outside their door so they can pick it up from there.
    • Share these tips with the people around you.
    • Keep your dog on a lead until you are inside the dog park or area. 
    • Use the area individually and for as little time as possible, and avoid social contact with other people and dogs.
    • Always bring a bottle of water with detergent, to clean up where your dog urinates, and bags to pick up their faeces.
    • Service dogs have preferential use. If you happen to be in the area at the same time as a service dog, you must ensure that your dog has no contact with them. Keeping the minimum safe distance, you should alert the person responsible for the service dog so they’re aware that you’re also in the area.

    Latest update 04/05/2020

Cleaning of public space

  • As from Monday, 25 May, to adjust for the extended uses of public roads and activities allowed, all available staff will be incorporated to resume 100% of the municipal cleaning services at regular times.

    Also being stepped up:

    • Pavement sweeping, which will be carried out four days a week on average and more intensively in the areas most used by the public. 
    • Street cleaning by water and scrubbing units, paying special attention to certain spaces in the districts and the district of Ciutat Vella.
    • Extra cleaning of areas around waste containers and more emptying of litter bins.
    • Cleaning of green areas.

    Additional action also includes the cleaning of bike lanes, the resumption of cleaning at the beaches and 50% of the service to remove graffiti and similar.


    Maintenance of specific services for Covid-19

    Specific services in particularly sensitive or well-used areas in relation to Covid-19 will be maintained for as long as the health situation requires it such as.

    • Cleaning of priority spaces: around hospitals, medical centres, supermarkets, municipal markets and pharmacies.
    • Disinfection of waste containers, which will be done at night to guarantee compatibility with all services in public streets.
    • Waste collection at communal residences and medical centres, carried out using a different circuit to the waste collection for the general public.

    Last updated: 25/05/2020

  • Public opening times, as from Monday, 25 May, will be :

    • Neighbourhood green points, open Mondays to Saturdays, from 9 am to 2 pm and from 4.30 pm to 7 pm.
    • Area green points, open Mondays to Fridays, from 8.30 am to 6 pm, and on Saturdays and Sundays open from 9.15 am to 12.45 pm.
    • Mobile green points, open Mondays to Saturdays, from 8.30 am to 2 pm and from 4.30 pm to 7.15 pm.

    Assess will be individual and it will be mandatory for users to wear a mask. Users will have to keep a minimum 2 metres’ social distance from one another and wear a mask. Capacities will be restricted to 5 users at a time

    Last updated: 25/05/2020

  • The collection service for bulky waste items is up and running again in all city neighbourhoods.

    Remember that each street in the city has a specific day of the week for leaving old furniture and bulky household items out in the street. You can check the collection day for your street on the City Council’s procedures website or by calling 010.

    Old furniture and junk can be left outside on the assigned day between 8 pm and 10 pm. Items must be left on the pavement, without blocking the path of pedestrians and as close to the road surface as possible to avoid blocking the space along the front of building façades.

    In contrast, rubble, rubbish, clothing, glass and electric appliances cannot be left in the street. Larger items of this kind can be taken to the area green points

    The request service for the home-collection of old furniture and junk has not yet been re-established.

    Household waste collection

    Waste finder

    Last updated on 18/05/2020

  • Given the current stage of the lifting of the lockdown, maximum collaboration is needed from everyone to keep the city in an optimum state of cleanliness.

    • Pick up your dog's mess and place it in the appropriate bin. Always carry a bottle of soap and water to clean spots where your pet urinates.
    • Do not leave bags of rubbish outside waste containers or litter bins.
    • Separate waste and place it in the corresponding selective waste container. Keep rubbish to a minimum.
    • As for neighbourhoods with non-container collections, it is very important for residents there to keep to the timetable for taking out rubbish, from 8 pm to 10 pm. In the old quarter in Sarrià, the calendar for door-to-door collections must be strictly adhered to.
    • Do not leave bulky waste items in the street until the collection service for furniture and old junk resumes.
    • Do not leave waste at the entrances to green points. Use these facilities during their opening hours, from 9 am to 2 pm.

    Urban Ecology FAQs

    Last updated: 12/05/2020

Public works

19 May marked the resumption of authorisation-procedure periods for carrying out building and renovation work and starting activities in Barcelona.

All work covered by the corresponding administrative authorisation (permit, awareness, notification) can be carried out, provided it meets the safety regulations approved by the World Health Organization, national and autonomous regional health authorities and the Barcelona Public Health Agency, relating to prevention and protection against Covid-19, respecting minimum distances between workers as well as hygiene rules.

Many public works halted because of the state of emergency have also now resumed.

FAQs.Urban Ecology

Maintenance work in public space resumes
 

Last updated on 27/05/2020

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