New labour advice services for citizens, organisations and businesses

In response to the current Covid-19 crisis, a freephone number has been set up to handle labour queries from citizens and a new Barcelona Activa portal opened up to facilitate financial support and resources to help workers, organisations and self-employed professionals in the business sector. In addition, Barcelona Activa will not be charging rent to any companies housed in its business incubators while the state of emergency is in place.

24/03/2020 18:17 h

Ajuntament de Barcelona

New freephone number for citizens

The new service offers personalised phone support and is aimed at anyone with doubts and queries which Barcelona Activa may be able to resolve. The freephone number (900 533 175) will be operational from Monday to Friday, from 9 am to 6 pm. Depending on the nature of each enquiry, they will be referred to specialist services and resources.

Points to protect labour rights

While the state of emergency is in place, face-to-face support provided at labour rights protection points at the three district offices has been suspended. The service is being provided by phone and online instead and is available citywide.

Website with information on financial resources

Barcelona Activa has set up a new information portal on financial resources and support provided by all administrations, aimed especially at micro companies, SMEs, the self-employed and workers, who have borne the brunt of the drop in turnover since the state of emergency was declared. The website also provides services for businesses, cooperatives, organisations and associations who request it.

Subsidies for projects from the cooperative, social and solidarity economy

Organisations also have access to an online advice service to present projects from the cooperative, social and solidarity economy for open subsidy calls. The goal of this service is to resolve queries relating to documents for calls from the programmes ‘Impulsem el que fas’ and ‘Enfortim l’ESS 2020’.

Where can citizens get information?

Where can the self-employed, micro companies and SMEs get information?

Where can organisations, associations and cooperatives get information?


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