Barcelona starts offering online processing for major works permits

The new service streamlines the administrative steps involved, contributing to the City Council’s transparency with the public. Advantages of the new process include more information set out in the permit applications and the option of checking the them at all stages during their validity. Another advantage of this new portal is that the applicant will deal with a single contact person, who will be tasked with managing the reports with other departments and informing the applicant of any requirements.

07/11/2020 12:03 h

Ajuntament de Barcelona

Barcelona City Council has taken another step ahead in the digital transformation of the Administration by adapting to the needs of digital citizenship. The new eObres project went live on 4 November, allowing online processing of permits for major works.

The new service streamlines the administrative steps involved, contributing to the City Council’s transparency with the public. Advantages of the new process include more information set out in the permit applications and the option of checking them at all stages during their validity.

The eObres portal also offers a broad range of online procedures linked to permit applications for major works, all of which can be carried out without having to go to municipal offices in person. At the same time, citizens can also request to bring forward or delay the time frame for the hearing procedure.

To ensure security during the procedure, the project will use electronic seals and a validation code will be provided to applicants for retrieve the project form the e-Headquarters.

Another advantage of this new portal is that the applicant will deal with a single contact person, who will be tasked with managing the reports with other departments and informing the applicant of any requirements.

The implementation of the new eObres online procedure then offers better comprehension and greater speed for checking and enquiring about the status of an application, at the same time offering improved access to data. The process also simplifies and streamlines the relationship between citizens and the City Council, with greater control of the time the procedure takes and a significant reduction in the use of paper.

All this makes it possible to deploy and apply the current legislation laid down in Act 39/2015 on the common administrative procedures of public authorities and in the ORPIMO municipal byelaw regulating municipal intervention procedures in works.

The online process for major works permits will operate from the municipal procedures portal itself, as well as the current website for the online processing of works permits.

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