Whether through preventive action at the most affected point or through the response to requests from members of the public, this new working model has helped bring about a significant reduction in the indicators compared to 2024. For instance, the amount of graffiti that reappears after being cleaned has dropped from 20% to 2%. At the same time, the period for resolving requests from members of the public has dropped from 30 to 7 days. Similarly, the number of reports for graffiti, daubed paint and other written expressions has dropped by 23.1%. In all, this has helped increase the number of spaces free of graffiti and reduced recurrent anti-social behaviour.

Action in the most sensitive spaces and specific campaigns

Worth noting is the work to remove graffiti from the façades of heritage buildings and places of architectural interest. Using a methodology adapted to the characteristics of each façade, the goal being to minimise any affectation of the original materials, four specialised teams carried out 3,619 actions, cleaning an overall surface space of 11,075 square metres.

All this was done with systems and materials that allow cleaning teams to work more safely, in an increasingly controlled way and more respectfully towards the heritage and architectural value of buildings.

Specific campaigns have also been run, such as the one devoted to areas linked to Gaudi’s heritage, as well as special operations coinciding with events with a significant international profile, such as the Tour de France and the visit by the Pope. In these cases, work is carried out to check and clean the routes, spaces and elements linked to each occasion to ensure they are in good condition during the event.

Consolidation of preventive work

In addition to cleaning graffiti, municipal services also carry out important preventive work through periodically checking points where there are more incidents. In the first six months of 2026, checks were made in streets listed as recurrent zones, as well as municipal buildings, public infrastructures and Barcelona’s 41 municipal markets.