The shelter provides refuge and refreshment during the hottest hours of the day. Access is free and open to all, with a rest area, drinks, snacks and socio-educational support available for those who need it.

This is one of several measures being rolled out to expand capacity and strengthen the network of municipal services for adults who sleep and spend their daily lives in public spaces, alongside existing provisions such as day centres, shower facilities, social canteens and the climate shelters found throughout the city.

Street outreach teams specialising in homelessness, such as the Social Care Service for Homelessness in Public Spaces, will provide information about the availability of this space. Through these services, people living on the street are systematically identified and contacted, and offered support from multidisciplinary social intervention teams to encourage them to engage with the existing network of services and resources. Access to the space will be unrestricted, though should demand exceed capacity, a rotation system based on time slots will be introduced, prioritising the most vulnerable. Information will also be provided on other resources within the network, including nearby climate shelters, and guidance on self-care during hot weather will be reinforced.