What do they do?

The work of civic officers is primarily informative and preventive. When they identify behaviour that may affect community life or the use of public space, they explain the relevant rules and ask for the behaviour to be corrected. Where necessary, they can refer the matter to the Guàrdia Urbana.

Their work covers various aspects of everyday life in the city, including mobility, waste management, community life and compliance with civic behaviour rules. They also provide information and guidance to anyone who needs it.

How can you identify Barcelona’s civic officers?

While on duty, civic officers wear a uniform and are identified by an officer number and the Barcelona City Council emblem, with orange as the distinctive colour that makes them easy to recognise. Anyone without this identification is not part of Barcelona’s municipal civic officer service.

Where do they operate?

Civic officers work at various points throughout Barcelona and are also deployed as reinforcements in areas with high footfall. In recent years, reinforcements have been deployed in areas such as La Barceloneta and the Gothic Quarter, around the Sagrada Família, the squares of Gràcia, la Trinitat Vella, Rambla de Prim, Montjuïc, La Rambla, the seafront and the Vila Olímpica.

A service to promote civic behaviour and community life

The permanent civic officer unit was launched in 2015. Since then, the service has continued to adapt its activity to the needs of the city, playing a part both in the daily life of the neighbourhoods and in specific deployments.