The service has 15 flats with 40 places, distributed into seven homes for families of up to four members, four units for couples and four individual studios, all equipped with the elements needed for everyday life.

Comprehensive support with social and educational guidance

The facility includes communal areas to foster coexistence and social and educational work, such as a workshop, a children’s room, an IT classroom and a meeting room. There are also spaces for group activities, basic training, looking for housing, mutual support and social inclusion activities. In addition, there is a small garden and a communal allotment.

Aimed at people and families with difficulties accessing housing

The resource is aimed at individuals, couples and families with children in a situation of residential vulnerability: the homeless, people temporarily staying in pensions or other residential resources and families who have recently lost their homes.

To access the facility, people have to be social services users and each case entails a jointly produced personalised intervention plan with an active commitment to the personal improvement process with established goals.

Temporary resource geared towards accessing housing

The time spent in the housing may be up to two years, with the possibility of and additional year. During that time, users prepare to access permanent housing or a more suitable social resource depending on their situation.

The service is operational every day and social and educational activities and pursuits in communal spaces are from Mondays to Fridays, between 8 am and 8 pm.

Enlargement of the support network with new accommodation

This facility forms part of the enlargement of the residential support network, which is set to add 132 new accommodation units for homeless individuals and families.

Notable future actions include:

• The gradual addition of five flats for young homeless people, in collaboration with the Neighbourhood Plan, with twenty places.
• The promotion of two temporary local housing blocks (APROP), due for 2028, adding another 112 additional accommodation units for young people, individuals and families.