Single electronic bus tickets with contactless validation

The tickets can be bought using a mobile app and validated by scanning a QR code when getting on the bus. Notable advantages to the new alternative include reducing the time buses spend at bus stops and the need for cash on board. The solution is also more ecological and allows users to pay by card.

16/06/2020 15:46 h

Ecologia Urbana

As from tomorrow, Wednesday 17 June, validating a contactless ticket on board a bus will be a reality. TMB has brought forward the implementation of the electronic single bus ticket in response to the Covid-19 health emergency, which has meant bus drivers are not selling bus tickets or providing customer services on board.

The TMB app allows users to purchase and validate single bus tickets online. The ticket can only be purchased with the app, using a very simple purchase process. Users access the app on their smartphone and go to the ‘Tickets’ section, then press the button ‘Buy a ticket’ and select the single bus ticket. Once the purchase is completed the app issues a virtual ticket without validating it.

When they get on the bus, the user should validate the ticket by scanning a QR code at the on-board validation point. Once the code is read, the system will determine the bus service, date and time of validation and the passenger can make their journey. Tickets will be valid for the same amount of time as single paper tickets.

Notable advantages to the new system include reducing the time buses spend at bus stops and the need for cash on board. The solution is also more ecological and allows users to pay by card.

TMB has been selling integrated transport tickets online since the end of 2018. The system consists of an online purchase, collection of a code and its exchange for a physical ticket at automatic ticket machines on the metro network.

This new ticket is the first time that validation will also be online. The ticket will be added to the range of transport tickets for general use and available at TMB’s e-store, which can be accessed via the TMB website or via the app, registering beforehand with JoTMBé.

 

Tags associated with the news item

Related news