Service to prevent, detect and tackle cases of LGBTI-phobia
LGBTI-phobia is the discrimination towards or aversion to lesbians, gays, transexuals, intersexuals, bisexuals and non-normative gender expressions, with different degrees of violence. Action is needed before any situation of marginalisation, harassment or violence that violates sexual and gender freedom. Here we explain some municipal resources available to you.
Insults, humiliation, discrimination, harassment, threats, physical aggression, psychological violence and cyberharassment are forms of LGBTI-phobia that need to be eradicated. In all, 78 incidents relating to LGBTI-phobia and 42 cases of hate speech have been recorded in Barcelona since 1 January 2025. In the guide to detecting LGBTI-phobia you can find practical information on these types of discrimination.
What to do if you suffer or witness an LGBTI-phobic aggression?
If you find yourself in this situation, call 112 immediately.
Need urgent help and specialist services are not open?
Call or go to Barcelona Social Emergency and Urgent care Centre (CUESB):
- 24-hour support, 365 days a year
- Carrer de la Llacuna, 25, in Poblenou
- Tel: 900 703 030
Suffering LGBTI-phobia?
Barcelona currently has three specialised facilities for information, guidance and support for people who may be suffering from a case of LGBTI-phobia:
Barcelona LGTBI Centre: offers psychological support and legal guidance for people suffering discrimination through LGBTI-phobia or serophobia, and works in coordination with the Office for Non-Discrimination (OND), with the support of specialised organisations such as the Observatory against Homophobia. The centre also has an emergency mechanism against aggressions, to detect cases that may be tackled.
- Carrer del Comte Borrell, 22, in L’Eixample
- Tel: 938 805 111
Office for Non-Discrimination (OND): free and confidential support for anybody who suffers or has suffered discrimination or hate speech and who lives in, works in or visits the city.
- Carrer de Ferran, 32, in Ciutat Vella
- Tel: 934 132 000
Observatory against Homophobia: organisation made up of activists, professionals and volunteers from different fields. Offers psychological support, legal advice and training and has resources for the prevention of LGBTI-phobia, such as a protocol for treatment and support in situations of LGBTI-phobia in Barcelona, and a study on the visibility of lesbophobia.
- Carrer del Comte Borrell, 22, in L’Eixample
- Tel: 932 172 669
- Email: coordinacio@och.cat
Familiar with LGBTI rights?
The rights of the LGBTI collective are set out in Act 11/2014 to guarantee the rights of lesbians, gays, bisexuals, transgender and intersexuals and to eradicate homophobia, biphobia and transphobia. Check the summary of the main points included in this law to guarantee the respect and dignity of LGBTI people.
