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The card is available to people who care for others in the city of Barcelona who are ill, dependent, have disabilities or are elderly.
Carers close to the person receiving care, domestic and care workers and professional carers.
People accredited with the Carer's Card have access to the program of activities for both family caregivers and domestic and care workers.
This agenda is updated regularly, and all activities are free.
At least once a month, Carer’s Card holders will receive personalised information in accordance with their particular case, profile and needs, whether it be news of interest in the field of care, the programme of activities in the city, information on physical, cultural and leisure activities, or information capsules with practical information on caring.
We offer personalised advice and guidance to address any queries and concerns arising in the day-to-day care process, such as care advice at the time of diagnosis of a disease, information on admission to day centres, and grief.
This advice can be provided in person, over the phone or online, mainly at the Barcelona Care Centre and the ten local VilaVeïna centres.
The helpline on phone number 93 642 01 24, which is staffed by volunteers supervised by a psychology professional, is available to all Card holders 24 hours a day.
An online mutual support space for carers to meet online and share their concerns, frustrations queries, etc. has been launched. This online group is facilitated by a voluntary worker supervised by mental health professionals (psychiatrists and psychologists).
Domestic and care workers have access to a psychological support and treatment helpline on 900 505 805, staffed by psychology professionals, from 6 am to midnight from Monday to Sunday.
The Barcelona Care Centre provides information and specialist support for families and workers throughout the process of formalising a home care work contract, ranging from the procedures to be carried out to information on how to set up a payroll, for example. The aim is to promote employment regularisation, ensure care is provided under fair and decent conditions, and combat job insecurity, the segmentation of the labour market and the feminisation of poverty and double shifts.
You will need to make a prior booking over the phone, either online or in person at the Barcelona Care Centre
A programme to provide overburdened, vulnerable and elderly carers with a personalised dosage system (PDS) is being launched, starting in La Marina and Trinitat Vella. Under the programme, these carers can also have their first aid kits checked.
The Barcelona Care Centre provides information about access to this programme in a proactive manner. Pharmacies taking part in the programme also provide information.
The programme also includes talks linked to the Health Education Programme for the Proper Use of Medicines (PESBUM), in partnership with the Department of Health and the Barcelona Pharmacists’ Association. The talks, covering topics such as the proper use of medicines, pain and insomnia, will start in four local Vilaveïna centres Vilaveïna (Provençals del Poblenou, La Marina, Vilapicina i La Torre Llobeta, and El Congrés i Els Indians) and will be gradually expanded to the rest of the city.
Two libraries from the municipal network, Vila de Gràcia i Vilapicina i La Torre Llobeta provide information on books and audiovisual materials available specifically relating to care and personal assistance for overburdened carers, such as free access to the home delivery book loan service.
The programme will be gradually extended to the other libraries in the city's municipal network.
A specific set of activities called “Cuida't als parcs” [Take Care of Yourself in the Park] is offered as part of the "Activa't als parcs" [Get active in the parks] programme, an outdoor space for health and physical exercise where users can do Tai Chi, Qigong, movement and memory exercises, and Nordic walking.
Activities under the “Cuida't als parcs” programme will be held in two districts, Nou Barris and Sant Martí, every Saturday and Sunday morning so that carers can take part in them. In some of these, carers can take part together with the people they care for. The exact programme of activities will be announced in November. Information on the various physical and sports activities in the city specifically aimed at carers to improve their well-being, such as the "Ens movem" [Let’s Move] programme, is also provided.